Terms & Conditions

1. Agreement to Terms

Welcome to DarkChemSite. By accessing or using our website, mobile application, or services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and DarkChemSite ("Company," "we," "us," or "our").

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable laws
• Be a qualified researcher, laboratory, or institution
• Comply with all local, state, national, and international laws

By using our Services, you represent and warrant that you meet all eligibility requirements.

3. Account Registration

3.1 Account Creation

To purchase products, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2 Research Use Only

4.3 Pricing

All prices are listed in Euros (€) and are subject to change without notice. We reserve the right to modify prices at any time. Prices do not include applicable taxes, duties, or shipping fees unless otherwise stated.

4.4 Product Availability

Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

5. Orders and Payment

5.1 Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or reject any order for any reason. Order confirmation does not guarantee acceptance. We will notify you if your order is rejected.

5.2 Payment

• Payment must be made at the time of order
• We accept major credit cards and other payment methods via Stripe
• All payments are processed securely through our payment processor
• You authorize us to charge your payment method for the total amount
• Payment information must be accurate and current

5.3 Order Verification

We may require additional verification for orders, including but not limited to proof of identity, research credentials, or institutional affiliation.

6. Shipping and Delivery

6.1 Shipping Policy

• Shipping times are estimates and not guaranteed
• We are not responsible for delays caused by shipping carriers
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information
• Additional customs fees, duties, or taxes may apply for international orders

6.2 Discreet Packaging

All orders are shipped in discreet, unmarked packaging to protect your privacy.

7. Returns and Refunds

7.1 Return Policy

Due to the nature of our products, we have a strict return policy:

• Defective Products: Must be reported within 48 hours of delivery
• Wrong Items: Must be reported within 48 hours of delivery
• Damaged in Transit: Must be reported within 24 hours with photographic evidence
• Non-Returnable: Opened, used, or improperly stored products cannot be returned

7.2 Refund Process

Approved refunds will be processed within 7-14 business days to the original payment method. Shipping fees are non-refundable unless the error was ours.

7.3 Chargebacks

Initiating a chargeback without contacting us first may result in account termination and legal action.

8. Prohibited Uses

You agree NOT to use our Services to:

• Violate any local, state, national, or international law
• Purchase products for human or animal consumption
• Resell products without authorization
• Misrepresent your identity, credentials, or intended use
• Engage in fraudulent activities or payment disputes
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use automated systems (bots, scrapers) without permission
• Collect user information without consent
• Post or transmit harmful, illegal, or offensive content

9. Intellectual Property

9.1 Our Content

All content on our website, including text, graphics, logos, images, software, and design, is owned by or licensed to DarkChemSite and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or modify our content
• Use our trademarks or branding without permission
• Create derivative works from our content
• Reverse engineer or decompile our software

10. Disclaimers and Warranties

10.2 Product Quality

While we strive to provide high-quality products, we do not guarantee specific results, purity levels, or suitability for your particular research needs.

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless DarkChemSite, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of our Services or products
• Violation of these Terms
• Violation of any laws or regulations
• Infringement of third-party rights
• Your negligence or willful misconduct

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to contact us at info@darkchemsite.com to attempt to resolve the dispute informally.

13.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action must be brought in the courts located in [Your Jurisdiction].

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and DarkChemSite.

18. Contact Us

If you have questions about these Terms, please contact us: